Document owner: Servstead, LLC. Version 1.0. Effective date: July 3, 2026.
1. Account registration
New users must affirmatively accept the Terms of Service and Privacy Policy before creating an account.
Acceptance is recorded as part of the registration flow.
2. Plaid bank connection
Before Plaid Link is displayed, the account owner must:
• Be authenticated with an active session;
• Be a paid subscriber (not in free trial);
• Check an explicit consent box authorizing Servstead to access read-only transaction history via Plaid for expense matching.
Consent timestamp is stored with the connection record when the bank is linked.
3. Scope of Plaid authorization
Authorization is limited to read-only transaction data for accounts the user selects in Plaid Link.
Servstead does not use Plaid data for credit decisions, lending, or resale.
Servstead's use of information received from Plaid APIs adheres to the Plaid End User Privacy Policy.
4. Withdrawing consent
Users may disconnect Plaid in Business Hub settings or request disconnection at servstead@gmail.com.
Disconnecting stops future sync and triggers deletion per our Data Retention & Deletion Policy.
5. Customer portal data
Business account owners are responsible for obtaining consent from their end customers before collecting personal data in Servstead or sharing portal links.
6. Related documents
Privacy Policy: https://servstead.com/policies/privacy
Data Retention & Deletion: https://servstead.com/policies/data-retention
7. Contact
Consent and privacy questions: servstead@gmail.com